Frequently Asked Questions
Q1: Do you offer samples for testing purposes?
Yes, we do offer sample machines for testing. Please specify your requirements when contacting our agents.
Q2: What certificates do you have for micro inverters?
Our products are certified with VDE 4105, EN50549-1, VDE0126-1-1, ABNT NBR 16149, ABNT NBR 16150, ABNT NBR62116, RD1699, UNE 206006 IN, UNE 206007-1 IN, and IEEE1547. Please double-check with our agents for specific certificate copies.
Q3: Do you support OEM services?
Yes, we support OEM customization. However, there are specific requirements regarding the quantities of your order.
Q4: What kind of shipment methods do you offer?
We offer land, sea, and air freight options upon your request. Fees and transit times vary depending on the chosen method.
Q5: How long does it take to receive the ordered goods?
For samples, the fastest delivery time is typically within one week. For bulk orders, the lead time may vary depending on the order quantity and production schedule.
Q6: How is the product quality guaranteed?
Our products undergo rigorous testing and comply with international standards to ensure reliability and performance in various environmental conditions.
Ansar Energy
