SECURE PACKING:
To guarantee optimal condition upon arrival, our solar product is shipped in a robust, eco-friendly carton. The interior features precision-engineered cushioning that immobilizes every part, ensuring damage-free delivery and ready-to-use convenience. We are committed to sustainability and use recyclable materials wherever possible.
International Certifications
Project Cases
Solar Exhibition
Frequently Asked Questions
What is the cycle life and DoD of your lithium batteries?
Our LiFePO4 batteries offer a long cycle life of 6000 cycles with a recommended Depth of Discharge (DoD) of 90% or higher, allowing you to utilize almost the full capacity of the battery safely.
What certifications do your solar products hold?
We hold multiple international certifications including UL, CSA, TUV, IEC, and CE for our key products such as solar panels, inverters, and lithium batteries to ensure global market compliance and safety.
What is the typical lead time for orders?
For standard items, the lead time is typically 7-15 days. For larger custom orders or complete systems, it may take 20-30 days. We provide precise lead time confirmation before each order.
What kind of warranty is provided?
Lithium batteries and inverters generally come with a 5 to 10-year warranty, depending on the specific model. Solar panels feature a 25-30 year linear performance warranty.
Do you provide technical support after purchase?
Yes, we provide comprehensive technical support including installation manuals, wiring diagrams, and direct access to our technical team for assistance with setup and troubleshooting.
Can I request a sample before a bulk order?
Yes, sample orders are encouraged for quality verification. The cost and shipping will be calculated separately, and sample fees can often be deducted from subsequent bulk orders.
Ansar Energy
